Frequently Asked Questions
Need some help with how this all works? find the answer here!

  • Playing LottoStar

    How do I play LottoStar?

    It's as easy as registering an account, choosing your lucky numbers and submitting payment. A more detailed guide can be found on the How To Play Page.

    How can I pay for my bets?

    LottoStar uses play credits to pay for bets placed. You can purchase play credits on the Deposit page. We offer a variety of payment methods which can be found on the Payment Options page

    What is the cut-off time for bets?

    Bets can be placed right up until cut-off time, which is exactly one hour before the official draw, subject to T&C's.

    What is system betting?

    Each game requires a minimum amount of numbers to be selected for a single entry.

    System betting allows for additional numbers to be selected, whereby creating multiple combinations with the numbers selected. For example, if a game had a total of 5 balls, with 3 being drawn each week, the numbers you have chosen will be one of the following combinations:

    1 2 3
    1 2 4
    1 2 5
    1 3 4
    1 3 5
    1 4 5
    2 3 4
    2 3 5
    2 4 5
    3 4 5

    So if you were to wheel a 4th number, making your selections 1,2,3 and 5, you will be purchasing 4 entries: 1 2 3
    1 2 5
    1 3 5
    2 3 5

  • Game FAQ

    Spanish Daily

     Based on Spanish Bonoloto and exclusive to Lottostar, SpanishDaily is the 6 day draw with a fully customisable Jackpot. Cut-off time for bets is 20h00 (GMT+2) and winning numbers are chosen at 21h00 (GMT+2). Draws are held in Spain.

    SuperEnaLotto

    The SuperEnaLotto is drawn three times per week on Tuesdays, Thursdays and Saturdays. Cut-off time for bets is 19h30 (GMT+2) and winning numbers are chosen at 21h00 (GMT+2). Draws are held in Rome, Italy.

    Euromillions

    The EuroMillions is drawn twice per week on Tuesdays and Friday. Cut-off time for bets is 20h30 (GMT+2) and winning numbers are chosen at 21h30 (GMT+2). Draws are held in Paris, France. 

    Win-O-Meter

    The win-o-meter calculates your chance of winning one of the tiers prizes in the game selected. The prize tiers are displayed on the results page for each game.

  • Account Management

    What are play credits?

    LottoStar offers a system where you may deposit funds into your account that are converted to play credits. These credits can be used to pay for your bets.

    How do I withdraw my winnings?

    When you have won, your funds will be deposited into your account. You will be able to either withdraw these funds, to which they will be deposited into your bank account, or convert them to play credits. Please note that it may take up to 3-5 working days for your winnings to reflect in your bank account.

    How do I update my password?

    To update your password, please select "my account" from the dashboard, at the top right of the screen. Under the accounts tab, select change "update password". Enter your new password, and click submit. Remember to use your new password the next time you log in!

    How do I change my email address?

    To change your email address, please select "my account" from the dashboard, at the top right of the screen. Under the accounts tab, select "update email". Enter your new email address, and click submit. Remember to use your new email address the next time you log in!

    Help! I've forgotten my password!

    We all forget things from time to time. Luckily you can easily reset your password by selecting the "Forgotten your password?" option from the login screen. You will be required to enter your registered email address, to which instructions on how to reset your password will be sent. Follow the link provided, and create your new password. Simple as that!

    What are the benefits of Play Credits?

    Playcredits are a quick and easy way to keep funds in your account and avoid the payment process each time you place a bet.

    Why was my account suspended?

    It's likely that your account was suspended because we were unable to validate the ID number you entered during registration; or we detected fraudulent activity on your account. If your account was suspended because we were unable to validate your ID number, we'll send information to your registered email address about submitting your ID or passport document for validation.

  • Player Protection

    I think I may have a gambling problem?

    Should you feel that you may have a gambling problem, please view the responsible gambling page which can be found in the footer for more information.

  • Payment

    Why do I need to register to purchase my tickets?

    In order to protect our players, registration allows LottoStar to verify your age. Registration also allows us to present our players with useful features and a transaction history.

    Are my payment details secure?

    Your information is 100% safe! LottoStar uses 256-bit SSL encryption that is of international banking level security.

    What are LottoStar's refund and cancellation policies?

    Please view our terms and conditions for more information on LottoStar's refund and cancellation policies.

    How do I make a deposit?

    In order to complete your bet slip purchases, you will need play credits. This can be done by making a deposit. To do this, simply head over to the deposit page where you can choose the amount you would like to deposit. LottoStar currently offer Credit Card and EFT for deposits.

  • Technical

    Why has my transaction failed?

    If your transaction has failed, please check that your details are correct and that there are sufficient funds in your account. In the event of an error from our server, please wait a few minutes before resubmitting your order while our technicians correct the problem. Should you still experience problems, please contact support for assistance.

    Why have I not received my bet slips?

    Upon paying for your bets placed, you will automatically be emailed your bet slips. Should you not receive these via email, please confirm your email settings are correct. You can resend your bet slips in your account history page. If you're still not receiving your bet slips, please contact support.

  • Mobile and Tablet

    Can I place bets on my phone/tablet?

    LottoStar uses a responsive design. When entering the site, the layout will change according to which device you are using to view the site.

Oops! Looks like you found a bad egg. Keep on hunting your next one might be a big one.

Cracked Egg


Africa Millions

R 2,089,560,000.00

Draw Date: 2017/10/22
Draw Time: 9:30 p.m.
UK Lottery Plus

R 1,077,000,000.00

Draw Date: 2017/10/21
Draw Time: 9:30 p.m.
OZ Monday

R 852,000,000.00

Draw Date: 2017/10/23
Draw Time: 12:30 p.m.
OZ Lotto

R 480,000,000.00

Draw Date: 2017/10/24
Draw Time: 11:30 a.m.
USA Powerball

R 346,000,000.00

Draw Date: 2017/10/21
Draw Time: 11:45 p.m.
Spanish Daily

R 300,000,000.00

time left
12:17:26
Hours Min Sec
SuperenaLotto

R 283,000,000.00

Draw Date: 2017/10/21
Draw Time: 8 p.m.
OZ Saturday

R 231,000,000.00

Draw Date: 2017/10/21
Draw Time: 12:30 p.m.
EuroMillions

R 225,000,000.00

time left
11:17:16
Hours Min Sec
EuroJackpot

R 200,000,000.00

time left
10:47:27
Hours Min Sec
Oz Powerball

R 180,000,000.00

Draw Date: 2017/10/26
Draw Time: 11:45 a.m.
Set for Life Lotto

R 153,000,000.00

time left
03:17:31
Hours Min Sec
OZ Wednesday

R 94,000,000.00

Draw Date: 2017/10/25
Draw Time: 12:30 p.m.
Mega Millions

R 40,000,000.00

time left
14:47:14
Hours Min Sec
Kino 15

R 9,000,000.00

time left
00:01:14
Hours Min Sec
Kino 14

R 7,000,000.00

time left
00:01:29
Hours Min Sec
Kino 10

R 3,000,000.00

time left
00:01:14
Hours Min Sec
Kino 12

R 4,500,000.00

time left
00:01:12
Hours Min Sec

Please wait while we process your purchase.

Loading

Once complete, you will automatically be redirected to the completion page.

New tickets added to your basket!



OK, thanks
You are about to initiate a System Bet, continue?

A System Bet (also know as Wheeling) allows you to choose extra numbers on a single betting slip.

No Yes

Our Terms and Conditions



OK
Thank you. Your FICA Status is verified!

OK
Please upgrade your browser or use one of the following: Chrome or Firefox.

OK
Africa Millions
Jackpot: R 1,583,000,000.0
1
2
Number of entries per draw
Cost
R 
UK Lottery Plus
Jackpot: R 1,077,000,000.0
1
2
Number of entries per draw
Cost
R 
OZ Monday
Jackpot: R 852,000,000.0
1
  • R 852 mil
  • R 1.7 bil
2
Number of entries per draw
3
Weeks
Weekday Selection
Cost
R 
OZ Lotto
Jackpot: R 480,000,000.0
1
2
Number of entries per draw
Cost
R 
USA Powerball
Jackpot: R 173,000,000.0
1
  • R 173 mil
  • R 346 mil
2
Number of entries per draw
Cost
R 
Spanish Daily
Jackpot: R 300,000,000.0
1
2
Number of entries per draw
Cost
R 
SuperenaLotto
Jackpot: R 20,000,000.0
1
2
Number of entries per draw
Cost
R 
OZ Saturday
Jackpot: R 231,000,000.0
1
2
Number of entries per draw
Cost
R 
EuroMillions
Jackpot: R 25,000,000.0
1
  • R 25 mil
  • R 50 mil
  • R 75 mil
  • R 150 mil
  • R 225 mil
2
Number of entries per draw
3
Weeks
Weekday Selection
Cost
R 
EuroJackpot
Jackpot: R 200,000,000.0
1
2
Number of entries per draw
Cost
R 
Oz Powerball
Jackpot: R 45,000,000.0
1
  • R 45 mil
  • R 90 mil
  • R180 Mil
2
Number of entries per draw
3
Weeks
Weekday Selection
Cost
R 
Set for Life Lotto
Jackpot: R 153,000,000.0
1
2
Number of entries per draw
Cost
R 
OZ Wednesday
Jackpot: R 94,000,000.0
1
2
Number of entries per draw
Cost
R 
Mega Millions
Jackpot: R 20,000,000.0
1
  • R 20 mil
  • R 40 mil
2
Number of entries per draw
Cost
R 
Kino 15
Jackpot: R 200,000.0
1
  • R 1
  • R10
  • R30
  • R45
2
Number of entries per draw
3
Draws
Cost
R 
Kino 14
Jackpot: R 200,000.0
1
  • R 1
  • R15
  • R25
  • R35
2
Number of entries per draw
3
Draws
Cost
R 
Kino 10
Jackpot: R 30,000.0
1
  • R 1
  • R10
  • R30
  • R50
  • R100
2
Number of entries per draw
3
Draws
Cost
R 
Kino 12
Jackpot: R 150,000.0
1
  • R 1
  • R 5
  • R 10
  • R 20
  • R 30
2
Number of entries per draw
3
Draws
Cost
R 

Lottostar (Pty) Ltd Reg no. 2007/011071/07 (Licence Number 9-23-6-1-0001b). Licensed and regulated by the Mpumalanga Gambling Board. No persons under the age of 18 are permitted to gamble. National Responsible Gambling Program 0800 006 008. All events are fixed-odds betting games.