Gambling by minors
Persons under the age of 18 years are not entitled to hold a betting account with LottoStar (Pty) Ltd. It is the responsibility of parents/guardians to monitor their children’s internet activity; however LottoStar (Pty) Ltd takes all reasonable precautions against minors opening a betting account.
No person who has used a credit card to deposit funds to a LottoStar (Pty) Ltd betting account can withdraw funds from the account without first providing proof of identity (including age).
Client information and assistance
Ultimately, each person has a right to determine the level of betting which is appropriate for their particular circumstances. However, LottoStar (Pty) Ltd is committed to assisting clients who feel they have a gambling problem or who display signs of problem gambling.
LottoStar (Pty) Ltd encourages clients to think about their betting. The LottoStar (Pty) Ltd website contains a link to the National Responsible Gambling website which provides information, advice, self-help assistance and telephone contact information for counselling services provided by the NRGP.
National Responsible Gambling Programme Toll-Free Helpline: 0800 006 008