However, Lottostar (Pty) Ltd acknowledges the concern of governments and community groups regarding people for whom gambling goes beyond entertainment or leisure and becomes a financial or personal problem impacting upon not only the gambler but also family, friends and the wider community.
Lottostar (Pty) Ltd operates in accordance with policies which aim to assist potential problem gamblers to control their gambling.
No person who has used a credit card to deposit funds to a Lottostar (Pty) Ltd betting account can withdraw funds from the account without first providing proof of identity (including age).
Lottostar (Pty) Ltd encourages clients to think about their gambling. The Lottostar (Pty) Ltd website contains a link to the National Responsible Gambling website which provides information, advice, self-help assistance and telephone contact information for counselling services provided by the NRGP.
National Responsible Gambling Programme Toll-Free Helpline: 0800 006 008
For information regarding these resources, please visit http://www.responsiblegambling.co.za/