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Promotional - Terms and Conditions

Promotional - Terms and Conditions

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  1. General

      1. All promotions, bonuses or special offers are subject to promotion-specific terms and conditions and any bonus and/or promotion must be used in adherence with such terms and conditions in order to be eligible to receive the bonus or the promotion.
      2. LottoStar reserves the right to withdraw any promotion, bonus or special offer at any time, with/without notice to Players, regardless of whether advertising material continues to flight.
      3. LottoStar reserves the right in its sole discretion to choose how, when and to who bonuses and/or promotions are allocated.
      4. In the event that LottoStar believes that a Player is abusing or attempting to abuse a bonus or other promotion, or is likely to benefit through abuse or lack of good faith, then LottoStar may, at its sole discretion, deny, withhold or withdraw from the Player any bonus or promotion, or rescind any policy with respect to the Player, either temporarily or permanently, or terminate and/or block the Player’s access to LottoStar’s services and products without being under any obligation to pay the Player any amount (including winnings generated from the use of such promotion, bonus or special offer).
      5. In the event of subsequent errors or omissions in promotional material, bonuses or any special offers, LottoStar reserves the right to withdraw, adjust and/or correct any and all errors and omissions.
      6. LottoStar reserves the right to prevent persons from registering, logging in or depositing from certain jurisdictions or from participating and being eligible for any or all promotions and bonuses, at LottoStar’s sole discretion.
      7. Promotions are only valid as advertised and/or legitimately authorised by LottoStar for the time period specified in each particular Promotion. Not all Promotions are active at all times.
      8. Any bonus and/or promotion must be accepted and utilised within the specified time frame of each bonus and/or promotion.
      9. The provisions of this clause apply to all kinds of bonuses, promotions and benefits granted to a Player in excess of the actual deposit made by the Player.
      10. Any bonus and/or promotion received must be used within the timeframe allocated to such bonus and/or promotion, failing which such bonus and/or promotion will expire. LottoStar will withdraw any part of the bonus and/promotion not used within the timeframe specified and the Player will not be entitled to such part of the bonus and/or promotion not used, if any.
      11. The Player agrees to abide by the terms and conditions of any bonus offer or competition offered by LottoStar. LottoStar reserves the right to alter or amend the terms and conditions of any bonus offer or competition at any stage and at its absolute discretion, whether or not the Player has already taken any action as a result of a bonus offer or competition, including depositing money to their account or placing bets. The Player warrants that they will not take any action that could be construed as bonus offer or competition abuse, in particular to gain any financial advantage not specifically intended by LottoStar.
      12. All information sent in correspondence (through email, SMS, upon acceptance or otherwise) related to a bonus and/or promotion must be adhered to by the Player.
      13. Every LottoStar Player participating in any bonus and/or promotion shall be deemed to have acknowledged and accepted all terms and condition by virtue of their participation and or acceptance of any bonus and/or promotion.

  2. Deposit Bonus

      1. Deposit Bonuses are limited to the first deposit made during the promotion period. Deposit Bonuses must be accepted and a deposit made within the specified timeframe for the Deposit Bonus to apply.
      2. Deposit Bonuses may only be valid on the game/s specified, as communicated.
      3. LottoStar may allocate Deposit Bonuses in its own discretion to Players. The percentage awarded remains the discretion of LottoStar.
      4. A maximum deposit of R10 000 applies, unless otherwise stated.
      5. Deposit Bonuses are subject to a 1 (one) times play through (“Play Through”) of the deposited amount in order to achieve the bonus. This play through must be completed within the specified timeframe of the Deposit Bonus.
      6. Players will have access to a Status Bar to determine how much of the Play Through requirement has been achieved.
      7. In the event that the 1 (one) times play through is not completed within the allocated timeframe, the Player accepts that they will forfeit any reward or accumulation thereof.
      8. In the event that a Player clicks “no thanks” when prompted to accept the Deposit Bonus, such offer is deemed to be finally rejected and cannot be reversed and/or retrieved.
      9. Should a Player proceed to withdraw prior to completing and/or meeting the Play Through requirements, the Player accepts that they will be forfeiting any reward value accumulated prior to such withdrawal.
      10. Once all terms stipulated under this Deposit Bonus have been met, the Bonus achieved must be claimed in order to be allocated as Promo Credits. Promo Credits expire within 48 hours from the allocation thereof, unless otherwise stated. All Promo Credits Terms and Conditions apply.

  3. Promo Credits

      1. Promo Credits are only valid for the time specified in each promotion. Promo Credits automatically expire after their validity period has lapsed.
      2. LottoStar reserves the right in its sole discretion to choose how, when and to whom Promo Credits are awarded.
      3. LottoStar may allocate Promo Credits in its own discretion to Players. The value of Promo Credits awarded remains the discretion of LottoStar.
      4. Players must have a R0.00 value in play credits and vouchers in order to begin using their Promo Credits.
      5. Notwithstanding the aforementioned, LottoStar reserves the right to remove all Promo Credits that are not used after a 30-day period from the date of redemption, if such promotional credits have not otherwise expired.
      6. Promotions and Promo Credits are not transferable between players.
      7. Promotions and Promo Credits are not redeemable for cash. Under no circumstances will a Player be able to withdraw Promo Credits from their Player account.
      8. Promo Credits can be viewed in the top navigation bar on desktop and in the side navigation bar on mobile.

  4. Vouchers

      1. LottoStar reserves the right to remove all vouchers that are not used after a 30-day period from the date of redemption.
      2. Vouchers are not transferable between Players.
      3. Vouchers are not redeemable for cash and can therefore not be withdrawn.
      4. Vouchers are game specific and are not permitted to be used on other games.
      5. Where a voucher is issued as an attachment to a cash deposit, the said voucher will be forfeited if this amount is withdrawn.

      * All ScratchCards and Instant Play free bets follow the same terms and conditions as outlined in the voucher section above.

  5. Promotional Freebies

      1. All Freebies, Vouchers and Promo Credits that are allocated to a Player account, will only be valid for a period of twenty four (24) hours (unless stated otherwise) before they will expire.
      2. Winnings (if any) from Freebies are allocated as Play Credits.

  6. Free Spins/Money

      1. Free Spins/Money is allocated at the sole discretion of LottoStar.
      2. Free Spins/Money is subject to expire as stipulated/communicated.
      3. Free Spins/Money available on the Reel Rush games specifically determined by LottoStar and game restrictions apply.
      4. All allocated Free Spins/Money must be completed/played through prior to winnings (if any) being credited as Play Credits to your LottoStar Account. Should the Free Spins/Money not be used prior to the communicated expiry date and time of such Free Spins/Money, winnings and remaining Free Spins/Money (if any) will be forfeited.
      5. Winnings from Free Spins/Money is subject to a maximum winning cap as communicated. If a Player achieves the maximum winning cap, any remaining Free Spins/Money will automatically expire.
      6. The Free Spins/Money value allocated is not withdrawable and cannot be redeemed for Play Credits.
      7. Free Spins/Money does not apply to suspended or deactivated accounts. Anyone who has a suspended or deactivated account is not eligible to participate in Free Spins/Money.
      8. Every LottoStar Player participating in Free Spins/Money shall be deemed to have acknowledged and accepted all terms and condition by virtue of their participation and or acceptance of any Free Spins/Money.
      9. LottoStar reserves the right to void, cancel and/or withhold any Free Spins/Money winnings if it believes that the Free Spins/Money have been abused and/or where the terms and conditions have not been fulfilled, or any irregular betting patterns have been identified.

  7. Social Media Competitions

      1. Only one entry per person is permitted, where there are multiple entries only one will be counted.
      2. Competitions last 24 hours unless otherwise stated.

The Player warrants that they have read, understood, accepted and will comply with all of LottoStar's General Terms and Conditions and Privacy Notice.

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