Have you ever wondered how you could withdraw your winnings after winning big with LottoStar? We’ve got you!

At LottoStar, our withdrawal process is made simple, quick and secure for you to enjoy Your World of Live Games. Here’s how:

HOW TO WITHDRAW

• To withdraw your winnings, here are a few easy steps to follow:
• Log in to your LottoStar account.
• Click your initials at the top-right, then click "Withdraw".
• Select your preferred withdrawal method.
• Enter the amount that you would like to withdraw and click "Submit".

For your withdrawal to be successful, the following documents will need to be submitted and approved:

• ID or Passport
• Proof of address (not older than 3-months)
• Bank statements or bank confirmation letter (not older than 3-months)

OUR WITHDRAWAL WAITING TIME

Withdrawals are processed every weekday morning at 7 AM. Any requests thereafter will be processed the following weekday.

The pin for FNB eWallet, CashSend or Instant Money will be sent to you during the day in which the withdrawal was processed.

Winnings are paid out via an FNB account, so if you use any other bank, please allow a window period of up to 48 hours for your winnings to reflect if you choose to be paid out via EFT.

Players can withdraw their Play Credits via FNB eWallet, Absa CashSend, EFT, or Instant Money from Standard Bank.

When requesting a withdrawal, always ensure all your information and documents are up to date for the process to go as smoothly as possible so that you can enjoy your betting experience with LottoStar – Your World of Live Games.